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Insurance Risk Chapter

The Insurance Risk chapter demonstrates an organizational commitment to managing risk arising from Insurance industry

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The Insurance Risk Chapter is the first of its kind to be set up in RIMAS. 

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The activities of the chapter will be organizing workshops, seminars to promote the concept of Insurance risk management, responsibility, and leadership among our members in the association. Insurance Risk Management, and the benefits thereof, are better understood and many large companies now have personnel who are specially assigned Insurance risk management duties. Some companies in fact have established Insurance risk management divisions in order to provide risk services to their clients.

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There is a bright future for risk management practitioners as the benefits of sound Insurance risk management strategies become increasingly recognized throughout the business community.

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Chapter's Leaders

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Chairwoman, Insurance Risk Committee

Ms. Angeline Tan

Operational Risk & Enterprise Risk Executive Singapore | Chartered Accountant (CAANZ)

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Angeline Tan is a senior operational risk and enterprise risk leader with more than 25 years of experience across insurance and financial services in Asia. She is a trusted adviser to Boards and Risk Committees, with deep expertise in governance, internal controls, operational resilience, and technology, data and AI risk.

 

Angeline currently serves as Group Head, Operational Risks at FWD Group Office, where she leads the Group operational risk management agenda. Her remit covers risk monitoring, control detection, governance compliance, and technology, data, AI, incident, crisis and business continuity risks. She also manages the Internal Control Programme for FWD.

 

In addition, she uses AI for data analytics and is committed to developing her staff. Before joining FWD, Angeline held senior roles at Prudential in Singapore, spanning both the regional office and Prudential Assurance Company Singapore (PACS). At the regional office (Prudential Services Singapore), as Senior Director, Strategic Business Group, she drove strategic initiatives, governance follow-ups, CEO support and regional transformation programmes. At PACS, as Head of Distribution Business Quality, she built and led a 28-member team spanning business quality, recruitment and partnership governance, strengthening market conduct and sustainable sales practices. In this role, she also managed the Monetary Authority of Singapore (MAS) engagement on the PACS investigation, coordinating regulatory responses and Board updates. Earlier at PACS, as Head of Operational Risks, she led the operational, outsourcing and information risk functions, including enterprise risk management, risk and control self-assessment (RCSA), incident reporting and Board papers.

 

Angeline's earlier career includes ten years at AXA Asia in Hong Kong as Regional Head, Operational Risks. There she built the region's operational risk capability, risk appetite and fraud controls, and supported Solvency II risk quantification. In China, she established the internal audit function at CITIC-Prudential Life Insurance and led regulator engagement to a satisfactory outcome. She began her career in audit and risk advisory at Deloitte and PwC in Malaysia, delivering external audit, corporate governance, SOX, internal control and enterprise risk services to regional clients.

 

Her recent work includes revamping the Group IT Risk Framework, supporting AI governance and ISO 42001 readiness, and strengthening RCSA, incident management and Board and Risk Committee reporting. Angeline is a Chartered Accountant with Chartered Accountants Australia and New Zealand (CAANZ) and holds a Bachelor of Commerce (Accountancy) from the University of Otago. She has also completed the Artificial Intelligence Governance Professional (AIGP) course organised by Singapore Management University (SMU). She is based in Singapore.

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